Quality and Safety Policy
ELHAND TRANSFORMATORY SP. Z O.O.
The primary objective of the Company is to meet the needs and expectations of our customers in terms of the products offered, and thus to create a customer-recognisable image and brand of ELHAND.
The Company's top management intends to implement the Quality and Safety Policy by striving to achieve the following strategic objectives:
- Improving the quality and safety of supplied products and applying solutions leading to the prevention of failures of manufactured products at the stage of their operation.
- Expanding the range of customers on the domestic and foreign markets.
- Recognising and fulfilling customer needs and expectations at all stages of customer contact.
- Achieving absolute compliance of supplied products with the requirements specified by the customer, applicable legal and normative requirements and maintaining timely delivery of products ordered by the customer.
- Expanding the range of products offered.
- Providing an objectively high level of product quality.
- Providing personnel capable of performing the assumed tasks.
- Optimising the company's operating costs.
In order to shape and then improve an effective Quality Management System, based on the above strategic objectives, operational objectives have been set, implemented through:
1.1 Supervising the purchase of materials, especially with regard to the selection of high quality materials that affect the failure-free and user-safe operation of the product.
1.2 Supervising the selection of suppliers, applying supplier selection strategies.
1.3 Carrying out quality control at the various stages of production, from input control to final control of the finished product.
1.4 Performing final inspection of 100% of products before dispatching.
2.1 Conducting an active marketing and information policy using the latest developments in the presentation of the company and promotion of the product linked to the consolidation of the brand as a guarantee of the reliability of the manufacturer and the quality of the product.
3.1 Compiling and analysing information on the degree to which the customer's expectations are met, establishing customer satisfaction indicators and monitoring them.
3.2 Improving existing ways of communication with the Customer and developing new forms.
3.3 Establishing closer, direct contacts with Customers essential for the further dynamic development of the company.
4.1 Carrying out analysis of product requirements, reviewing quotations and contracts by authorised persons before sending them out.
4.2 Proper planning of production work.
4.3 Ensuring continuity and frequency of material deliveries.
4.4 Introducing procedures defining how to assess risks and how to deal with the preparation of the production of products of an innovative nature.
5.1 Carrying out a well-thought-out Company development policy based on the implementation of new technologies and the expansion of the existing machinery stock.
6.1 Using supervised equipment in the inspection and testing process.
6.2 Purchase of modern control and measurement equipment.
6.3 Ensuring that production equipment is in proper technical condition.
6.4 Ensuring an appropriate working environment and process execution.
7.1 Improving staff qualifications.
7.2 Recognising staff suggestions, applying best practices and lessons learned.
8.1 Ensuring an appropriate level of turnover of receivables and payables.
8.2 Ensuring an appropriate level of material stocks.
8.3 Reducing consumption of energy carriers.
Occupational Health and Safety (OHS) Policy
ELHAND TRANSFORMATORY SP. Z O.O.
In line with the CEO's declaration contained in the Quality Book, an OHS Policy has been established at ELHAND.
The primary objective for implementation of this policy is to guarantee production of safe products, while ensuring minimum impact and preventing threats to the safety and health of people at workplaces and complying with technical standards and legal requirements concerning occupational health and safety.
Top management and all employees, aware of the health risks at all stages of their activities, undertake to:
- perform activities at their workplaces in a manner consistent with the applicable legal requirements pertaining to their field of activity,
- carry out their activities in a manner aimed at eliminating or minimising risks that may affect their health or safety,
- build and develop awareness among employees and managers of their health and safety responsibilities.
ELHAND will implement the above OHS Policy on the basis of the functioning Quality Management System, which will be successively modified in order to achieve compliance with the requirements of the PN-EN ISO 45001 standard.
In order to implement these activities, the Company's Management will ensure proper organisation and necessary resources.
Environmental Policy
ELHAND TRANSFORMATORY SP. Z O.O.
In line with the CEO's declaration contained in the Quality Book, an Environmental Policy has been established at ELHAND.
The primary objective for implementation of this policy is to guarantee production of safe products, while ensuring minimum impact on the environment and preventing threats to the safety and health of people living in the vicinity of the plant by organising workplaces with minimum negative impact on the environment and complying with technical standards and legal requirements concerning environmental protection.
Top management and all employees, aware of the environmental impact and influence at all stages of their activities, undertake to:
- carry out activities related to production activities in a well-considered and environmentally friendly manner, in compliance with the legal requirements applicable to these activities,
- minimise production costs through the rational use of environmental resources, in particular to eliminate or minimise post-production waste and to reduce the consumption of water and energy utilities,
- carry out optimum waste and water management with a view to minimising the amount of waste produced and pollution emitted,
- building and developing environmental awareness among employees and management staff.
ELHAND will implement the above Environmental Policy on the basis of the functioning Quality Management System, which will be successively modified in order to achieve compliance with the requirements of the PN-EN ISO 14001 standard. In order to implement these activities, the Company's Management will ensure proper organisation and necessary resources.
President of ELHAND Transformatory
Adam Matera
